Family Bulletin 23.01.2026

Jan 23 2026January 23, 2026

Villiers Family Support

On this page you will find a variety of useful information and links on workshops, guides, events and opportunities to support our families.

Making a complaint

The DfE has just issued this guidance for families who need to make a complaint to schools. In their words, “Parents and schools share the same goal: supporting children’s education. Sometimes questions or concerns arise. This guide gives you clear steps to share your views and resolve issues quickly and positively.” We hope this will be helpful and can be used in conjunction with our complaints procedure. Both of these documents can be found on our website under statutory information.

Southall Connect

Flu community catch up clinics

Flu Community catch up clinics Download

What I wish my parents or carers knew

Supporting children’s safety is a shared responsibility between families, schools and wider society. For parents and carers, this responsibility has become increasingly complex as children’s lives are now deeply intertwined with the digital world. Many parents face difficult decisions about how to balance protecting children from online harm with enabling access to spaces that are now central to learning, socialising and play. Rachel de Souza, Children’s Commissioner, has just published a new guide entitled “What I wish my parents or carers knew: A guide for parents on managing children’s digital lives“

This guide has been created with input from sector experts and children, and the role that schools and parents play in teaching young people to stay safe online is crucial. Children are clear that they value firm, informed and protective boundaries when adults have concerns about the content they are accessing online.